Privacy Policy

1. Who We Are

For the purposes of this Privacy Policy, the data controller is:

2. Scope of This Policy

This Privacy Policy applies to personal data collected through:

• the www.chinamarketing.ai website
• landing pages, forms, and contact requests
• account registration and login
• product demos, diagnostics, and report generation flows
• newsletter subscriptions and marketing communications
• customer support and business communications
• analytics, cookies, and similar technologies used on the site or platform

3. Definitions

Personal Data

Information that identifies, relates to, describes, or could reasonably be linked to an individual.

Usage Data

Technical and behavioral data collected automatically when you use the website or platform.

Cookies

Cookies, pixels, tags, scripts, and similar technologies used to operate, secure, and analyze the website or platform.

Service Providers

Third parties who process data on our behalf, such as hosting, analytics, email, payments, CRM, customer support, and infrastructure vendors.

Submitted Content

Any prompts, files, URLs, documents, form inputs, communications, or other materials submitted to us through the website or services.

4. Information We Collect

5. How We Use Personal Data

We may use your personal data to:

• provide, operate, and maintain our website and services
• create and manage user accounts
• deliver diagnostics, reports, insights, and other requested outputs
• respond to enquiries and support requests
• personalize content and improve the product experience
• send service-related notices and important updates
• send marketing communications where permitted by law
• measure website and campaign performance
• monitor usage, troubleshoot issues, and improve security
• process payments and administer commercial relationships
• comply with legal obligations
• protect our rights, property, systems, and users

6. Legal Bases for Processing

Where applicable under laws such as the GDPR or UK GDPR, we process personal data on one or more of the following legal bases:

• your consent
• performance of a contract or steps taken at your request before entering into a contract
• our legitimate interests, such as improving our services, securing our systems, developing our business, and preventing misuse
• compliance with legal obligations

7. How We Share Personal Data

We may share personal data with:

• hosting and infrastructure providers
• analytics providers
• CRM, email, and marketing automation providers
• payment processors
• customer support tools
• contractors, advisors, and professional service firms
• affiliates within our corporate group
• business partners where relevant to a requested service
• regulators, courts, law enforcement, or government authorities where required by law
• a buyer, investor, or successor entity in connection with a merger, acquisition, financing, restructuring, or sale of assets

We do not sell personal data in the ordinary sense of selling your information for money.

8. AI Features and Submitted Content

Where you submit content containing personal data, confidential information, or third-party information, you are responsible for ensuring you have the right to provide that content for processing.

You should avoid submitting sensitive personal data unless it is necessary and you are legally permitted to do so.

Unless expressly stated otherwise in a separate agreement, product notice, or customer contract, we do not use Submitted Content to train general-purpose models. We may, however, use Submitted Content in a limited manner to support service operations, reliability, safety, abuse prevention, and quality improvement.

Because China Marketing AI may process prompts, uploaded files, URLs, form inputs, and generated outputs, we may use Submitted Content to:

• generate requested analyses, reports, recommendations, summaries, or other outputs
• provide, maintain, and support the services
• improve service reliability, formatting, product functionality, and operational quality
• troubleshoot issues and prevent misuse
• monitor, detect, and prevent security incidents, fraud, abuse, or unlawful activity
• comply with legal obligations and enforce our terms

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• to provide services you request
• to maintain business and account records
• to comply with legal, tax, accounting, and regulatory obligations
• to resolve disputes
• to enforce agreements
• to prevent fraud, abuse, and security incidents

Retention periods may vary depending on the type of data and the reason we hold it.

10. International Transfers

We may process and store personal data in Singapore and in other countries where we, our affiliates, or our service providers operate.

Our service providers may process personal data in jurisdictions outside Singapore, including jurisdictions that may not provide the same level of data protection as your home jurisdiction. Where required by applicable law, we take reasonable steps and use appropriate safeguards to protect personal data transferred across borders.

11. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Your Rights

Depending on your location and applicable law, you may have the right to:

• access the personal data we hold about you
• correct inaccurate or incomplete data
• request deletion of your personal data
• object to or restrict certain processing
• withdraw consent where processing is based on consent
• request portability of your data
• opt out of direct marketing communications
• lodge a complaint with a relevant supervisory authority

To exercise your rights, please email privacy@chinamarketing.ai with the subject line Privacy Request.

13. Marketing Communications

You can unsubscribe at any time by:

We may send you product updates, newsletters, event invitations, or marketing communications where permitted by law.

• clicking the unsubscribe link in an email, or
• contacting us at privacy@chinamarketing.ai

14. Cookies Choices

Most browsers allow you to block or delete cookies. You can also manage cookie preferences through any cookie banner, cookie settings link, or consent tool we make available.

Please note that disabling certain cookies or similar technologies may affect website functionality or your experience of the services.

15. Third-Party Links and Services

Our website or platform may link to third-party websites, tools, integrations, or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies separately.

16. Children's Privacy

Our services are not directed to children, and we do not knowingly collect personal data from children under 13 or any higher age threshold required by applicable law.

If you believe a child has provided personal data to us, please contact us and we will take appropriate steps.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Last updated date at the top of this page. Where required by law, we will provide additional notice of material changes.

18. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact: