Platform Coverage
Questions about which Chinese platforms we cover and how we track them.
Which Chinese social media platforms do you cover?
We cover 6+ major platforms: Xiaohongshu (RED), Douyin, WeChat, Baidu, Mafengwo, and Ctrip/Trip.com.
Read full answerHow frequently is platform data updated?
Data updates vary by platform and data type, ranging from real-time for mentions to daily for aggregated metrics.
Read full answerDo you track emerging or niche platforms?
Yes, we continuously evaluate emerging platforms and can add custom tracking for niche platforms relevant to your industry.
Read full answerHow do you handle platform API changes or restrictions?
We maintain redundant data sources, adapt quickly to API changes, and communicate proactively about any service impacts.
Read full answerCan I get platform-specific training for my team?
Yes, we offer platform-specific training sessions, documentation, and ongoing support to maximize your team's effectiveness.
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